Terms of Service & Acceptable Use Policy
1. Scope of Service & Operator
These Terms of Service ("Terms") govern your access to and use of the StreamGate web console and API gateway infrastructure ("Service"), operated by Arvutituba OÜ, a private limited company registered in the Republic of Estonia, European Union ("we", "us", or "Operator"). By creating an account or invoking any StreamGate endpoint, you agree to be bound by these Terms.
2. Blank-Slate BYOK Architecture & User Responsibility
StreamGate operates strictly on a Bring Your Own Key/Endpoint (BYOK) basis. The Service ships with zero pre-configured content sources, directories, indexers, or third-party integrations.
- You are solely responsible for the upstream HTTP/HTTPS manifest URLs you register within your StreamGate workspace.
- You represent and warrant that you hold all necessary rights, licenses, and authorizations to query your configured upstream endpoints and to access any underlying media services in accordance with their respective terms and applicable law.
- StreamGate processes lightweight JSON metadata descriptors (< 2 MB) in real time and never proxies or caches binary media streams.
3. Acceptable Use Policy & Non-Commercial Enforcement
StreamGate accounts are licensed exclusively for personal household use or authorized internal business infrastructure (under the Integrator / B2B plan). You strictly agree not to:
- Resell, Sublicense, or Redistribute: Commercially resell, rent, lease, or publicly distribute StreamGate gateway sub-tokens or manifest URLs to third parties outside your household or authorized client installations.
- Circumvent Technical Quotas: Attempt to bypass account concurrency slot limits, single-IP session locks, or daily IP-rotation thresholds (capped at 15 IP changes per 24-hour window per sub-token).
- Abuse Network Security: Submit internal, loopback, link-local, or private network IP addresses (SSRF attempts), malformed payloads, or automated stress tests against StreamGate infrastructure.
- Facilitate Unlawful Activity: Use the Service to infringe intellectual property rights or violate any applicable Estonian, European Union, or international law.
We reserve the right to suspend or terminate any account immediately and without refund if automated telemetry or abuse detection indicates commercial reselling or violation of this Acceptable Use Policy.
4. Subscriptions, Billing & Merchant of Record
Paid plans (Personal, Household, and Integrator / B2B) are billed in advance on an annual or monthly recurring basis. Order processing, global tax calculation (including EU VAT and US Sales Tax), and invoicing are handled by our authorized Merchant of Record (Paddle or Lemon Squeezy).
- You may cancel your subscription renewal at any time prior to the next billing date; access continues through the end of the paid period.
- If a trial period ends without an active paid subscription, your workspace automatically transitions to the Free tier (1 endpoint, 1 active slot, Shadow Mode codec diagnostics).
5. Service Availability & Disclaimer of Warranties
StreamGate relies on third-party upstream endpoints configured by you. While we employ stateful Circuit Breakers and edge caching to maximize responsiveness, we do not guarantee the uptime, accuracy, or continued availability of any external manifest endpoint. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.
6. Limitation of Liability & Governing Law
To the maximum extent permitted under Estonian and European Union law, Arvutituba OÜ shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of data or profits arising from your use of the Service. Our aggregate liability shall not exceed the total fees paid by you for the Service during the twelve (12) months preceding the claim.
These Terms are governed by and construed in accordance with the laws of the Republic of Estonia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Estonia, without prejudice to mandatory consumer protection rights under EU law.